Strategizing Difficult Conversations: How to Communicate Without Damaging Work Relationships
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Category Conflict resolution in the workplace; Workplace communication; Improve your conflict resolution skills
Deadline: July 30, 2019 | Date: July 30, 2019
Venue/Country: Training Doyens 26468 E Walker Dr,Aurora, Colora, U.S.A
Updated: 2019-06-20 16:46:22 (GMT+9)
Call For Papers - CFP
OVERVIEWEvery workplace experiences conflict, confrontation, and controversy. No one enjoys tackling the touchy topics; but, an attitude of avoidance leads to misunderstanding and decreased productivity.Your employees will always have differences of opinion; however, if these differences are not handled in a positive manner, your people will experience anxiety, bruised egos, and possibly even exploding tempers.WHY SHOULD YOU ATTENDThis session will help you:• Improve your conflict-resolution skills • Managing difficult conversations in the workplace• Discuss what matters most with co-workers and employees in a non-confrontational manner• Understand how to make other people feel heard and understood so you can work together to come up with solutions• Use conflict as an opportunity to create a positive outcomeAREAS COVERED• Understand what difficult conversations areo Learn about conflict: all difficult conversations have some “conflict” at its rooto How conflict arises between co-workers, supervisors and subordinate.o Conflict resolution in the workplace: disagreement in meetings, communication obstacles and breach of confidence or loyalty• Learn the benefits gained by initiating difficult conversationso With improved collaboration your team becomes more efficiento Improves worker productivity throughout the organization• Understand why you avoid having difficult conversationso How the fear of rejection stops you from having the conversation o How being liked can stop you from having the conversation• Get a road map to follow for managing difficult conversationso 6 questions that will prepare you for all difficult conversationso How does the other person perceive the situation and what assumptions are you making • Learn a 4-step process that will lead to better workplace conversations and successful outcome of difficult conversationso Step 1 : Listening – begin the conversation by listeningo Step 2 : Mirroring – simply reflecting back the other person’s point of viewo Step 3 : Questioning – asking open-ended questionso Step 4 : Empathy – actually understanding what the other person is feelingLEARNING OBJECTIVESAs leaders, it’s vital that you know how to handle difficult conversations while minimizing conflict and tension.Join this session, where expert speaker Joel Garfinkle will discuss effective communication in the workplace and how to avoid damaging the working relationships that are so important to your success.WHO WILL BENEFIT• CEO, CFO, COO, CTO• Senior Vice Presidents• Vice Presidents• Regional Managers• Managers and Supervisors• Newly Promoted Managers• High Potential Employees • Executive directors• Managing directors• HR managers • Team Leaders Use Promo Code MKT10N and get flat 10% discount on all purchasesTo Register (or) for more details please click on this below link:http://bit.ly/2FoKcm6Email: supporttrainingdoyens.comToll Free: +1-888-300-8494Tel: +1-720-996-1616Fax: +1-888-909-1882
Keywords: Accepted papers list. Acceptance Rate. EI Compendex. Engineering Index. ISTP index. ISI index. Impact Factor.
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