Strategies and Steps to Manage Difficult People
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Category Managing Difficult People Training; Managing Conflict in the Workspace
Deadline: January 29, 2018 | Date: January 29, 2018
Venue/Country: Training Doyens 26468 E Walker Dr,Aurora, Colora, U.S.A
Updated: 2018-01-09 18:06:05 (GMT+9)
Call For Papers - CFP
OVERVIEWDifficult people are everywhere Their numbers are small but their impact is largeHabitual behavior that affects most of the people with who they come in contact Frustrate and demoralize Loss of productivity and absenteeismCompanies lose customers or clientsWHY SHOULD YOU ATTENDWhen people encounter a difficult person they think they have done something to provoke the person or did something wrong----that is not the case. It is the difficult person who is not interacting in a businesslike manner and is disruptiveAREAS COVEREDWhat do you do when you encounter a difficult personThe presentation gives you action steps and processes that workAnalyze your reaction – what do you have control overWhat makes it difficult for you?What is the problem from your perspective?Strategies and steps to manage and handle the situationBusiness communication and stylesLearn how to identify a difficult bossCommon Mistakes people make with difficult bossesWays to be Manage the difficult bossLEARNING OBJECTIVESSteps to handle the different types of difficult peopleIdentify the different types of difficult peopleWHO WILL BENEFITLeaders,managers, individual contributors, high potentials, baby boomersHR ManagersSupervisorsSenior ManagementSales and MarketingLeadershipEmployee Relationship ManagerStaffing ManagerSPEAKERValerie Pelan provides her clients a strategic and global perspective that combines her business experience with a current view of the competitive environment. As President of Integrated Focus, she provides executive coaching on leadership areas such as executive presence, career transitioning and leading change. Her breadth of experience as a business advisor spans Fortune 100 companies, government agencies and non-profit Boards. Some of her recent clients are Hyatt, Novation, AAFES, PepsiCo, AT&T, Bureau of Labor Statistics, Perot Museum, and UTD Executive MBA program.Valerie was featured in Jan. 2009 Dallas Business Journal: “Two Minutes with Leadership Guru”. Her clients agree she provides a strategic perspective on leadership that improves a person’s performance and positively impacts their career and business results.Valerie’s 20+ years of leadership experience includes strategic organizational areas: product management, competitive and financial analysis, regulatory affairs and new service implementation. This breadth of business acumen enriches her executive leadership development and consulting processes. Her clients like her thought provoking and purposeful solutions to their current business challenges.For more details click on this link :http://bit.ly/2iL4IVJEmail: supporttrainingdoyens.comToll Free:+1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882 PRICE :$159
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