Learn to use emotional intelligence to resolve work conflicts and disagreements

Website https://bit.ly/2LwFLYQ | Edit Freely

Category emotional intelligence in difficult situations, serenity, courage, wisdom, emotional intelligence

Deadline: June 12, 2020 | Date: June 12, 2020

Venue/Country: Online, U.S.A

Updated: 2020-06-05 13:56:01 (GMT+9)

Call For Papers - CFP

The webinar covers the following key areas:

Practice the best approach when dealing with a myriad of difficult client types

Create and maintain a communication climate of support rather than defensiveness

Explore win-win outcomes to deal with unreasonable client requests

LEARNING OBJECTIVES

To be at our best when we most need to be requires having the confidence and competence at recognizing potential problems and circumventing them before they escalate. Dealing with difficult colleagues and clients requires that we be at our best under pressure. To engage clients with tact, diplomacy, skill, and compassion are the hallmarks of learned communication competence.

Join us for this illuminating webinar that is sure to give you the insights and techniques to improve emotional intelligence at work and manage your difficult situations.

WHO WILL BENEFIT

Executive level, Sales, and pretty much everyone else too!

Speaker Profile: Mr. Paul Byrne is a senior partner and trainer with Mackay Byrne Group; he is also a professor of communication skills in Ottawa, Ontario. He has 14+ years of professional experience.

To Register (or) for more details please click on this below link:

https://bit.ly/2LwFLYQ

Email: supporttrainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

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2. How to Survive an Emotionally Toxic Workplace and Build Emotional Resiliency - https://bit.ly/2MjzQGX