How to Deal with Clashing Co-Workers: Identifying and Resolving Problems to Produce Positive Outcomes
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Category Employee conflict resolution; Human resource management; Conflict management
Deadline: May 05, 2020 | Date: May 05, 2020
Venue/Country: Training Doyens 26468 E Walker Dr, Aurora, Color, U.S.A
Updated: 2020-04-03 20:29:28 (GMT+9)
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OVERVIEWEmployee conflict and workplace issues cost organizations money, morale and productivity. A rise in absenteeism and turnover is a likely sign that an organization is suffering from unresolved conflict. In this webinar, you will learn how to handle conflict with a co-worker caused by the tasks of the job and relationships with co-workers. You will learn how to evaluate the seriousness of the conflict and how to appropriately intervene. In addition, the role of emotional intelligence, confronting employees in conflict and dealing with common issues of conflict at all levels of the organization will be considered.WHY SHOULD YOU ATTENDLearn how to resolve conflict between two employees. There are natural biological tendencies we all possess to help us do so. Conflict is a natural part of life and the work environment. Nonetheless, there are methods that can be learned to effectively handle conflict. By attending this webinar, participants will overcome the fear of handling conflict and learn techniques of conflict management to harness the power of conflicts.AREAS COVERED• Getting t o the Root of the Problemo Task disputeso Relationship disputes• Types of Conflicto Sexual, racial and ethnic harassmento Workplace bullyingo Personality clasheso Power struggleso Other forms of harassment• Casual Workplace Irritationso Blips vs. clasheso Using natural biological tendencies t o resolve conflicto Using time t o work it outo Eliminating power playso Managerial intervention• Evaluating Conflicto Cost of conflicto Productivityo Absenteeismo Turnovero Morale• The Role of Emotional Intelligenceo Recognizing one's own feelingso Recognizing others' feelingso Empathyo Self-control• Confronting Employeeso Accountability conversationso Active listeningo Giving voice t o those in conflicto Brainstorming solutionso Reality checks• Team Building Exerciseso Appealing t o the greater goodo Showing interdependenceo Empowering teams• Different Levels of Organizational Conflicto Interpersonal conflicto Intradepartmental conflicto Interdepartmental conflict• Common Issues in Organizational Conflicto Employee needso Decision making techniques• Sil o EffectLEARNING OBJECTIVESClashing co-workers can reduce morale and productivity of an organization or team. In addition, employee conflict often results in turnover and a waste of a manager’s time. While conflict is not necessarily bad, it still must be handled in a way that contributes to organizational performance. This webinar helps you learn how to handle conflict with a coworker to produce positive outcomes.WHO WILL BENEFIT• Supervisors• Team Leaders• Business Owners and Managers• Presidents and Vice Presidents of organizations• Human Resource managers and others with management responsibilities and administrative assistants.SPEAKERDr. Bob Churilla has been a mediator for over 17 years. Bob has mediated employment, family, insurance and personal injury claims. During this time, he has mediated cases for the Equal Employment Opportunity Commission (EEOC), Transportation Security Administration (TSA) as well as for numerous government agencies including the United States Postal Service, Veterans Administration, Federal Aviation Administration (FAA), Department of Labor and other departments.Use Promo Code MDTD20 and get flat 20% discount on all purchases.To Register (or) for more details please click on this below link:https://bit.ly/3491IpjEmail: supporttrainingdoyens.comToll Free: +1-888-300-8494Tel: +1-720-996-1616Fax: +1-888-909-1882
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