HR TRAINING 2019 - Managing Toxic & Other Employees Who have Attitude Issues
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Deadline: December 09, 2019 | Date: December 09, 2019
Venue/Country: Online Event, U.S.A
Updated: 2019-10-10 21:18:02 (GMT+9)
Call For Papers - CFP
OverviewClever toxic employees:Utilize their technical expertise to intimidate & manipulateKnow who to flatter & who they can abuseTurn their toxicity on & off depending on the impression they want to makeUnfortunately, organizations can work against themselves & even promote toxicity by:Restructuring his/her job to accommodate a toxic employeeTolerating toxic employees who have valued expertiseNot assertively seeking employee feedback as to whether there is toxic behavior in theworkplaceNot communicating to all employees the specific interpersonal behaviors that will not betolerated - with the associated consequencesManagers sometimes attempt to fix this type of problem by addressing a toxic employee's attitude.And while a toxic employee's attitude certainly affects his/her behavior, managers usually find thatcontrolling an employee's attitude is next to impossible.Managers can be much more effective by:Discussing the specific behaviors that are negatively impacting other employees and/or theorganizationUsing positive & negative consequences to influence that behaviorWhy should you AttendMost organizations have employees who on occasion:Complain & gossip excessivelyUse inappropriate languageAre mildly insubordinateBut Toxic Employees have interpersonal styles that demonstrate a pattern of counter-productive work behaviors. WhileEmotionally Intelligent employees being aware of their feelings & those of others exhibit a pattern of appropriate self management.The toxic employee problem is surprisingly prevalent with research showing:95% of employees have & 64% are currently working with a toxic employee50% of employees have thought of quitting & 12% did because of a toxic employee25% of employees have reduced their work effort due to a toxic employee20% of employees feel they are a target weekly & 10% of employees see toxic behavior dailyToxic employees cause significant overt, covert, people-related & financial damage with their visible behavior just being the tip of the iceberg. For example, in one organization the day a former employee left the organization is considered one of their annual holidaysAreas Covered in the SessionHuman & Financial Costs Resulting from Toxic EmployeesToxic Employees Create:Chaos & unnecessary complexityOvert damageCovert damageStrife, stress & emotional damageProductivity, quality & financial lossesThe A, B, C's Related to Toxic EmployeesEmployee attitudesEmployee behaviorsConsequences that managers can exertThe Psyche of a Toxic EmployeeFrequently seen toxic behaviorsUtilize 'star status' & technical expertise to intimidate & manipulateChameleon who knows who to flatter & who he/she can abuse Turn their toxicity on & off depending on the impression they want to makeThree common forms of toxic behaviorCommon Reactions to Toxic Employees That Frequently Don't WorkRestructuring his/her job to accommodate the toxic employeeTolerating toxic employees who bring rare expertise or experienceNot assertively seeking feedback from employees as to whether there is toxic behavior in the workplaceNot communicating to all employees the specific behaviors that will not be tolerated - with associated consequencesEffective Approaches for Addressing & Preventing ToxicityOrganization-wide strategies:Making positive interpersonal behavior an organizational valueEvaluating interpersonal behavior as a part of the performance appraisal systemTraining leaders in how to address toxic behaviorUsing behavioral-based interview questions to screen toxic applicantsExit interviewing to identify any toxic behavior in the workplaceDepartmental & team strategies:Defining appropriate interpersonal interactions with behavior-specific descriptions & standardsUsing team discussions & role plays to clarify the application of the behavioral descriptions & standardsUtilizing a 360-degree feedback process to assess the work environmentOne-on-one strategies:Stating explicitly that the behavior is not acceptable & whyDescribing both the unacceptable & acceptable behaviorAsking the employee to commit to & describe how he/she will change his/her behaviorFrequent, targeted counseling feedbackExecutive coachesProgressive disciplineTerminationBut even terminations are not a cure-all because the:Toxic-enabling people & organizational culture tendencies may remainEmployees may still be resentful of the way they were treated by the employee & the time it took the organization to reactExpertise & experience of the toxic employee are lostWho Will BenefitAnyone with Managerial or Leadership ResponsibilitySpeaker ProfilePete Tosh is Founder of The Focus Group, a management consulting and training firm that assists organizations in sustaining profitable growth through four core disciplinesImplementing Strategic HR Initiatives: Executive Search, Conducting HR Department Audits, Enhancing Recruiting, Interviewing & Selection Processes, Installing Performance Management Programs, Conducting Training Needs Assessments, Installing HR Metrics, etc. Maximizing Leadership Effectiveness: Facilitating Team Building Initiatives, Designing and Facilitating 360 Performance Assessments, Executive Coaching, Measuring and Enhancing Employee Engagement and Performance, etc.Event link: https://www.traininng.com/webinar/-201147live?channel=ourglocal-DEC_2019_SEOContact InfoTraininng.com LLC Email: traininngdotcomgmail.com Phone: US: (510) 962-8903Phone: Zurich: +41 - 43 434 80 33Website : https://www.traininng.com
Keywords: Accepted papers list. Acceptance Rate. EI Compendex. Engineering Index. ISTP index. ISI index. Impact Factor.
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