HR TRAINING 2019 - How to Deal With Clashing Co-Workers?
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Website https://www.traininng.com/webinar/--201115live?channel=ourglocal-nov_2019_SEO |
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Category Learning destination for professionals courses, world class professionals trainings, professionals training courses
Deadline: November 06, 2019 | Date: November 06, 2019
Venue/Country: Online Event, U.S.A
Updated: 2019-09-17 18:43:41 (GMT+9)
Call For Papers - CFP
OverviewEmployee conflict costs organizations money, morale, and productivity. A rise in absenteeism and turnover is a likely sign that an organization is suffering from unresolved conflict. In this webinar, you will learn how to handle conflicts caused by the tasks of the job and relationships with coworkers. You will learn how to evaluate the seriousness of the conflict and how to appropriately intervene. In addition, the role of emotional intelligence, confronting employees in conflict and dealing with common issues of conflict at all levels of the organization will be considered.Clashing co-workers can reduce morale and productivity of an organization or team. In addition, employee conflict often results in a turnover and a waste of a manager's time. While conflict is not necessarily bad, it still must be handled in a way that contributes to organizational performance.Why should you AttendYou will be able to recognize the types of conflictYou will be able to identify casual workplace irritationsYou will be able to discuss the role of emotional intelligence in conflictYou will be able to identify conflict at different levels in the organizationYou will learn a simple method to resolve workplace conflictAreas Covered in the SessionGetting to the Root of the ProblemTask DisputesRelationship DisputesTypes of ConflictSexual, Racial and Ethnic HarassmentWorkplace BullyingPersonality ClashesPower StrugglesOther Forms of HarassmentCasual Workplace IrritationsBlips vs. ClashesUsing Natural Biological Tendencies to Resolve ConflictUsing Time to Work It outEliminating Power PlaysManagerial InterventionEvaluating ConflictCost of ConflictProductivityAbsenteeismTurnoverMoraleThe Role of Emotional IntelligenceRecognizing One's Own FeelingsRecognizing Others' FeelingsEmpathySelf-ControlConfronting EmployeesAccountability ConversationsActive ListeningGiving Voice to Those in ConflictBrainstorming SolutionsReality ChecksTeam Building ExercisesAppealing to the Greater GoodShowing InterdependenceEmpowering TeamsDifferent Levels of Organizational ConflictInterpersonal ConflictInterdepartmental ConflictInterdepartmental ConflictCommon Issues in Organizational ConflictEmployee NeedsDecision-Making TechniquesSilo EffectWho Will BenefitSupervisorsTeam LeadersBusiness Owners and ManagersPresidentsVice PresidentsHuman Resource ManagersAdministrative AssistantsOther employees with management responsibilitiesSpeaker ProfileBob Churilla is a partner in a conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). In addition, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Service, Veterans Administration, Transportation Security Administration and the Equal Employment Opportunity Commission as a mediator and consultant. He has also consulted with local, state and private employers, government agencies, churches and nonprofit organizations. Bob has a Ph.D. in Conflict Resolution and a Juris Doctorate degree.Event link: https://www.traininng.com/webinar/--201115live?channel=ourglocal-nov_2019_SEOContact InfoTraininng.com LLC Email: traininngdotcomgmail.com Phone: US: (510) 962-8903Phone: Zurich: +41 - 43 434 80 33Website : https://www.traininng.com
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