Sign for Notice Everyday    Sign Up| Sign In| Link| English|

Our Sponsors

    Receive Latest News

    Feedburner
    Share Us


    HR TRAINING 2019 - Toxic Work Behaviors Erode the Patient Experience (More Than You May Know!)

    View: 239

    Website https://www.trainhr.com/webinar/-702285LIVE?channel=ourglocal-march_2019_SEO | Want to Edit it Edit Freely

    Category online training courses for hr professionals,online training programs for hr professionals, HR Training and Development

    Deadline: March 13, 2019 | Date: March 13, 2019

    Venue/Country: Online Event, U.S.A

    Updated: 2019-01-17 18:34:44 (GMT+9)

    Call For Papers - CFP

    The TrainHR Course is approved by HRCI and SHRM Recertification Provider.

    Overview:

    We can no longer stand by and let toxic people erode patient safety, our self-esteem, and the bottom line! This webinar will help you take immediate action! This problem is so severe that Dr. Kusy's research discovered:

    Only 1-6% of targets of incivility ever filed complaint

    94% of leaders reported working with toxic people

    92% rated the severity from 7 to 10 on a 10-point scale

    45% said the uncivil person lashed out 2-3 times per week

    51% of victims said they would likely leave as a result

    Why should you Attend:

    Dr. Mitch Kusy and his research colleague conducted an extensive 3-year national study of over 400 individuals on what makes toxic people tick.

    More revealing is the impact of toxic people on patient safety:

    70-80% of medical professionals reported medication errors due to disruptive behaviors

    51% nurses reported patient errors from physician abuse

    65% reported lateral abuse (nurse to nurse); 77% from vertical abuse (physician to nurse)

    50% can't handle the incivility

    31% nurses quit as a result of a toxic person

    Intimidation caused 49% med errors resulting 27% patient mortality

    Areas Covered in the Session:

    How toxic people reduce patient safety

    How toxic people erode team performance

    What to do about toxic providers who are organizational stars

    How to avoid hiring toxic people

    What to do once a toxic individual is there

    Why feedback to toxic people often fail

    How to coach a toxic peer, toxic boss, or toxic direct report

    Patient areas as a result of a toxic person

    Who Will Benefit:

    Chief Nursing Office

    Nurse Leads

    Medical Leaders

    Nurses

    Physicians

    Ancillary Healthcare Professionals

    HR Healthcare Leaders

    Healthcare Administrators

    Instructor:

    Dr. Mitchell Kusy A 2005 Fulbright Scholar in Organization Development,he is a professor in the PhD. Program, Graduate School of Leadership & Change, Antioch University. Mitch has consulted and been a keynote speaker with hundreds of organizations nationally and internationally-helping create work cultures of respectful engagement impacting individual, team, and bottom-line performance. He previously headed leadership and organization development at American Express and HealthPartners. Previous to his just-released book, Why I Don't Work Here Anymore: A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic Employees, Mitch co-authored five business books-one a best-seller. In 1998, he was named Minnesota Organization Development Practitioner of the Year. He resides in Minneapolis and Palm Springs, and may be contacted at mitchellkusyatgmail.com or via his website at www.mitchellkusy.com. He can be followed on LinkedIn (https://www.linkedin.com/in/dr-mitch-kusy/) and Facebook Business (www.facebook.com/mitchkusy/).

    Event link: https://www.trainhr.com/webinar/-702285LIVE?channel=ourglocal-march_2019_SEO

    Contact Details:

    NetZealous LLC, DBA TrainHR

    Phone: +1-800-385-1627

    Email: supportattrainhr.com


    Keywords: Accepted papers list. Acceptance Rate. EI Compendex. Engineering Index. ISTP index. ISI index. Impact Factor.
    Disclaimer: ourGlocal is an open academical resource system, which anyone can edit or update. Usually, journal information updated by us, journal managers or others. So the information is old or wrong now. Specially, impact factor is changing every year. Even it was correct when updated, it may have been changed now. So please go to Thomson Reuters to confirm latest value about Journal impact factor.