Strategies and Steps to Manage Difficult People
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Category Steps to manage conflict in the workplace; Manage difficult people, Strategies for managing stress in the workplace
Deadline: June 20, 2018 | Date: June 20, 2018
Venue/Country: Training Doyens 26468 E Walker Dr,Aurora, Colora, U.S.A
Updated: 2018-05-24 14:12:48 (GMT+9)
Call For Papers - CFP
OVERVIEWDifficult people are everywhere • Their numbers are small but their impact is large• Habitual behavior that affects most of the people with who they come in contact • Frustrate and demoralize Loss of productivity and absenteeism• Companies lose customers or clientsWHY SHOULD YOU ATTENDWhen people encounter a difficult person they think they have done something to provoke the person or did something wrong----that is not the case. It is the difficult person who is not interacting in a businesslike manner and is disruptiveAREAS COVEREDWhat do you do when you encounter a difficult personThe presentation gives you action steps and processes that work• Analyze your reaction – what do you have control over• What makes it difficult for you?• What is the problem from your perspective?• Strategies and steps to manage and handle the situation• Business communication and styles• Learn how to identify a difficult boss• Common Mistakes people make with difficult bosses• Ways to be Manage the difficult bossLEARNING OBJECTIVES• Steps to handle the different types of difficult people• Identify the different types of difficult peopleWHO WILL BENEFITLeaders, managers, individual contributors, high potentials, baby boomers, etc.For more detail please click on this below link:https://bit.ly/2s6uNziEmail: supporttrainingdoyens.comToll Free: +1-888-300-8494Tel: +1-720-996-1616 Fax: +1-888-909-1882
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