The Effective Manager Communication Skills Toolbox: Making Listening, Constructive Feedback, Conflict Resolution and Coaching Work for You, Your Team and Bottom-Line Results
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Deadline: March 07, 2017 | Date: March 07, 2017
Venue/Country: Online Event, U.S.A
Updated: 2017-01-09 20:05:51 (GMT+9)
Call For Papers - CFPOverview: In order to function at maximum effectiveness, a manager must master critical communicationskills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor. Without these skills and a commitment to continuously improve them, our ability to leverage our value to our manager and our organization diminishes.Why should you Attend: By attending, you will understand how to even more effectivelyListen activelyReceive and provide constructive feedbackResolve conflictsCoach and mentorAre you concerned about how others are receiving you as a manager?Could you use a communication skills refresher,to perhaps help you take a new approach to your direct reports you find especially challenging?Would you like to leverage your value to your manager and to your organization?If you answered yes to any of these questions,then come laugh,listen and learn as Chris DeVany leads us all through those important topics,key questions and answers we all need to be able to address effectively to improve our communication effectiveness, improve our team members and team's performance, adding to the bottom lineAreas Covered in the Session:Effective Listening / Understanding Before Being UnderstoodWhat is the Value of Listening?Why People Don't Listen and the ConsequencesHow to Listen Effectively and ActivelyPractice Listening ExerciseResponsibility of the Communicator in Being Heard Constructive Feedback / Gaining Advice While Avoiding ConflictThe Value of Constructive FeedbackWhy People Don't Give Feedback and the ConsequencesHow to Give Constructive FeedbackPractice Feedback ExerciseGuidelines for the Feedback ReceiverResolving Conflicts / Dealing with Others ResistanceThe Nature of ResistanceTypes of ResistanceTypical Responses to ResistanceApproaching Resistance and How to Deal with ItThe Keys to Effectively Resolving ConflictsMaking Coaching Work / Providing Guidance for Improving PerformanceCharacteristics of Effective CoachesHow to Coach EffectivelyThe Value of Careful Listening in CoachingBeing an Effective Role ModelUsing Coaching to Improve PerformanceWho Will Benefit:CEOSenior Vice PresidentVice PresidentExecutive DirectorManaging DirectorRegional Vice PresidentArea SupervisorManagerInstructor:Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom. Contact Details:NetZealous LLC, DBA TrainHRPhone: +1-800-385-1627Email: firstname.lastname@example.org
Keywords: Accepted papers list. Acceptance Rate. EI Compendex. Engineering Index. ISTP index. ISI index. Impact Factor.
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